Aside from our commitment to bring high quality products to our customers, we are also determined to provide effective services through our experienced sales and enthusiastic support teams. With our long experience in the market, we can fully understand the consumer behavior and develop new products to meet the demands by our R&D experts. For the highest customer satisfaction, our sales and supports teams can suggest the suitable products, advise on how to use or adjust the appliance, and provide services or solutions to any problems for the whole product lifetime.

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Well-trained technicians
Lucky Flame: Our technicians are well trained and updated by our engineers in trending knowledge and technology so they can catch up with upcoming demands or requests.
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Customer services
Lucky Flame: Our support team always takes care of customers for the whole product life time; from suitable products suggestion to solution provision.
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Spare parts
Lucky Flame: Spare parts are well-prepared for every replacement request even after the warranty period.
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Customer services
Lucky Flame: Not only the best quality products, we also provide service to our customer from product selection to after sales service.
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